Privacy policy

Privacy Policy – Avonni

Last updated: March 15, 2026

Avonni operates this website and store, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which helps us provide and operate the Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, use our Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we refer to “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you. This does not include information that has been anonymized or de-identified.

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Payment Information

  • Credit card or debit card details

  • Payment confirmation details

  • Billing and transaction information

Account Information

  • Username

  • Password

  • Preferences and settings

  • Security-related account details

Order & Transaction Information

  • Products viewed

  • Items added to cart or wishlist

  • Purchases made

  • Returns, exchanges, or cancellations

  • Order history

Communications

  • Messages you send to us

  • Customer support inquiries

  • Feedback or reviews

Device & Technical Information

  • IP address

  • Browser type

  • Device type

  • Network connection details

  • Cookies and similar technologies

Usage Information

  • How you browse and interact with our website

  • Pages visited

  • Time spent on the site

  • Actions taken while using the Services

2. How We Collect Personal Information

We may collect personal information from the following sources:

Directly From You

We collect information you provide when you:

  • Place an order

  • Create an account

  • Contact us

  • Subscribe to emails or marketing

  • Submit reviews or feedback

Automatically

We may collect information automatically through:

  • Cookies

  • Pixels

  • Log files

  • Similar tracking technologies

Your device and browser when you visit or use our Services.

From Service Providers

We may receive information from third-party providers that help us operate the business, such as:

  • Payment processors

  • Shipping and fulfillment partners

  • Analytics providers

  • Customer support tools

  • Shopify

From Third Parties

We may also receive information from advertising, marketing, and business partners where permitted by law.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

To Provide and Improve Our Services

  • Process and fulfill orders

  • Accept payments

  • Arrange shipping and delivery

  • Manage returns, refunds, and exchanges

  • Maintain your account

  • Save your preferences

  • Improve website functionality and user experience

For Marketing and Advertising

  • Send promotional emails or text messages

  • Show you ads based on your activity

  • Recommend products you may like

  • Measure marketing performance

You can opt out at any time using the unsubscribe link in our emails.

For Security and Fraud Prevention

  • Verify transactions

  • Prevent fraud

  • Detect suspicious activity

  • Protect our store and customers

To Communicate With You

  • Order confirmations

  • Shipping updates

  • Customer support responses

  • Account notifications

For Legal Compliance

  • Comply with laws

  • Respond to legal requests

  • Enforce policies

  • Resolve disputes

4. How We Share Your Personal Information

We may share your personal information with:

Service Providers

  • Shopify

  • Payment processors

  • Shipping/fulfillment partners

  • Cloud storage providers

  • Customer support tools

  • Analytics providers

Marketing & Advertising Partners

We may share data to help deliver relevant ads and promotions.

When You Direct Us To

  • Shipping your orders

  • Social media integrations

  • Third-party logins

Legal & Business Transfers

  • Mergers or acquisitions

  • Legal compliance

  • Protection of rights and safety

5. Shopify’s Role

Our store is hosted by Shopify, which provides the platform we use to sell our products and services.

Shopify may collect and process personal information, including transferring data internationally, to support:

  • Fraud prevention

  • Analytics

  • Personalized experiences

Please refer to Shopify’s Privacy Policy for more details.

6. Cookies and Tracking Technologies

We use cookies to:

  • Keep the site functioning

  • Remember preferences

  • Analyze traffic

  • Improve experience

  • Deliver retargeting ads

You may have the right to control cookies depending on your location.

We may honor Global Privacy Control (GPC) signals where required by law.

7. Third-Party Links

We are not responsible for third-party websites linked from our store.

Please review their policies before submitting personal information.

8. Children’s Privacy

Our Services are not intended for children.

We do not knowingly collect data from minors. If this occurs, contact us and we will remove it.

9. Security and Retention

We take reasonable steps to protect your information.

We retain data only as long as necessary to:

  • Provide services

  • Complete transactions

  • Comply with laws

  • Resolve disputes

10. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccuracies

  • Delete your data

  • Request a copy

  • Opt out of data use

To exercise rights, contact us below.

You can unsubscribe from marketing emails anytime.

11. Verification of Requests

We may verify your identity before fulfilling requests.

You may designate an authorized agent where allowed.

We do not discriminate for exercising your rights.

12. International Transfers

Your data may be processed outside your country.

We use legal safeguards where required.

13. Complaints

Contact us first with concerns.

You may also contact your local data authority if applicable.

14. Changes to This Privacy Policy

We may update this policy at any time.

Updates will be posted here with a revised date.

Continued use = acceptance of changes.

15. Contact Us

If you have questions or requests:

Avonni
Email: info@avonni.store